Transport & Travel Training
Places to go.
A way to get there.
Get to an appointment, visit someone or practise the bus route to a regular activity. We help with the journey and the parts around it that can be difficult to manage alone.
See what we can help with ↓This service at a glance
Easy Read version →- What we help with
- Getting to appointments, activities and everyday destinations, or learning to make a journey more independently.
- What support can involve
- Support may involve travelling with you or practising a route, using a ticket and knowing where to get off.
- Where to start
- Tell us where you want to go and what makes the journey difficult.
From your front door to the right room.
Getting there is only part of the trip. You might need help leaving the house, getting into a vehicle, finding the right room or having someone with you while you wait. Tell us about the whole journey.
We can discuss transport to appointments, shopping and community activities, including your mobility equipment and access needs. The return trip matters too, especially when appointments don’t finish on time.
If you want to learn a route, we can practise it together. That could mean reading a timetable, recognising your stop or working out what to do when a service is delayed.
Transport and travel training.
Some days you need to get somewhere. You might also want to build the skills to make more journeys yourself.
Support for a journey
Discuss your destination, appointment time, mobility needs and the assistance you need along the way.
Practice for a familiar route
Work through timetables, stops, tickets and changes with someone beside you.
Help before, during and after the journey.
- 01Travel to appointments, shops and activities
- 02Assistance preparing for and completing a trip
- 03Planning around mobility and accessibility needs
- 04Reading timetables and planning routes
- 05Practising public transport journeys
- 06Building confidence with familiar routes
Practising the route to a weekly community class.
A participant wants to catch the bus to a class they enjoy. They know the area but worry about recognising the right stop and what to do if the bus is late.
KIRAYA could practise the route with them: finding the stop, checking the service and recognising landmarks along the way.
The worker and participant would also talk through a delayed bus, asking for help and a return plan, using reminders that suit the participant.
A familiar journey that feels more manageable.
They could keep practising with support or work towards needing less assistance. There is no fixed number of trips they have to get it right in.
Questions about
getting started.
FROM THE JOURNALNDIS transport and provider travel: what is the difference?Read the guide ↗Can someone accompany me to an appointment?
We can discuss assistance with the journey and at the destination. Tell us what help you need before, during and after the appointment.
Can I learn to use public transport?
Travel training can help you practise a route, understand the steps involved and prepare for changes such as a late bus or a different platform.
Where would you like to get to?
Tell us the destination, when you need to be there and what help would make the trip easier.
Supporting Melbourne’s southeast.